Deposits & Cancellations:
We required a minimum of 50% Deposit at time of booking.
Cancellations more than 7 days prior to the first date booked will be charged 50% of the entire booking. Cancellations 7 days or less will be charged the full amount owing. Any changes made to a confirmed reservation after it has been accepted by the payment of a deposit will attract an amendment fee of $20 per request.
Travel insurance is recommended for all bookings to provide adequate protection against cancellation of travel.
Cancellations must be made directly to the property by phone 0432 868 402.
This Privacy Notice explains how we at a Bellevue Bed and Breakfast use any personal information we collect about you.
What information we collect about you
When you make a booking with us we collect the names of all the guests who will be staying, the Home address, email address and telephone number of the person making the booking. We also collect a debit or credit card number to take the deposit equal to the first night of your stay.
How we use the information we hold on you
We use your home address as part of the card payment processing to validate the card.
We will use your email address to send you confirmation of the booking and an email with more details on how to find us and other information you may find useful for your stay.
After your stay you may receive an automatic email from our booking system asking you to fill in a feedback form. We also send you an additional email checking everything was ok with your stay and offering you ways to stay in contact with us by social media or email if you choose to do so.
We may use your telephone number to contact you if there is an emergency and/or we have been unable to contact you by email.
How is your data stored?
All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely on a third party system. V3 Frontdesk.
Neither we nor V3 Frontdesk will share your information with any third party unless there is a legal reason for doing so.
We would like to stay in touch with you to send information about the B&B, any special offers we may have or local events. We send occasional emails to people on our distribution list. The distribution list is managed by a secure third party, Mailchimp.
If you would like to receive these newsletters please click here you may change your preferences or unsubscribe via Mailchimp at any time.
Neither we nor Mailchimp will pass your details onto any third party
We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration form on arrival.
We will keep these forms safely in a locked filing cabinet. We are required to keep these registration forms for a year and show them to a police officer if they request to see them. We will destroy these forms 12 months after your stay.
Access to your information
You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at firstname.lastname@example.org
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